Receiving Your Test Results

MyHealth puts the answers you want close at hand.

If you are signed up for MyHealth, you may see your normal test results even before your provider does. If you have any questions about what you’re seeing, feel free to message your care team in MyHealth.

If there are mild abnormalities in your results, the provider who is most familiar with your care will most likely review them. He or she—or their nurse or medical assistant—will contact you to discuss the results any changes your provider recommends to your care plan. If your provider is out of the office for a prolonged period of time, someone else may review your results and recommend next steps.

If we discover something critical in your lab results that needs to be addressed quickly and your provider is not available, one of his or her colleagues may review your results. You could receive a call from another provider or nurse to discuss the results and recommendations.

Learn more about MyHealth

All Patient Resources

Preparing for Your Video Visit

Your clinician wants to be able to see and speak with you during your upcoming appointment, so please take a moment to make sure you're prepared.

Prenatal Information and Handouts

Here's the info you would normally receive in our office at the beginning of your pregnancy, including helpful resources from the CDC and American College of Obstetricians and Gynecologists on pregnancy and COVID-19.

Your Test Results

Learn more about when--and how--you'll hear about your test results and how we'll work with you to adjust your treatment plan, if necessary.

Urgent Visits, Advice, and After-hours Help

Life happens and we’re here when it does. Learn more about what to do when you think you need to be seen urgently, need to speak with an advice nurse or need to speak with a provider after hours.

Medical Records Release Form

If you would like to transfer your records to provider outside of WHA, download and complete this form. If you have a MyHealth account, you can also request your records there.

Patient Survey Program

If you have a visit in one of our offices, you could be asked to provide feedback through an online survey. Learn more about what we do with the information here.

Patient Rights and Responsibilities

Every good relationship has clear expectations—and we want this to be a very good relationship! Learn more about what you can expect from us and vice versa.

Your Electronic Health Record

WHA is part of the Legacy Epic computer system for scheduling, medical records and billing. Learn more about what that means for you.

Insurance Lingo and Billing Stuff

Does it sometimes feel like you need a degree in insurance to even understand your statement? Think of this as a crash course to help you understand how we bill for services and what questions to ask your insurance provider.

Accepted Insurance

WHA takes Medicaid, Medicare and most commercial insurance plans. Check the list of insurance companies WHA is contracted with here.

Voiding Diary

If you’re seeing one of our urogynecologists to talk about urinary incontinence, we may ask you to keep track of things for a while before your visit. Download a copy of the voiding diary here.

Wellbeing Assessment and Other Online Forms

Help us get to know you before your visit or get reacquainted if it’s been a while. If you need to complete a wellbeing assessment, a urogynecology intake form—or any other online forms, you’ll have a notification in your MyHealth account.

New Patient Checklist

Remember when mom made sure you had everything you needed? Think of this as mom’s checklist—only shorter.

Check Accepted

If you’re pregnant and want to begin care at WHA–or need to schedule an appointment during your pregnancy, call us! Find a provider and location here.

Please have your insurance information handy before you begin scheduling.

This will allow our teams to check whether your plan may require a referral for the care you need or to prepare benefits information to share with you at your visit. If you do not enter insurance information when scheduling, you may be asked to pay a $200-$500 deposit before receiving service.