Thank you for scheduling your visit. WHA follows current COVID-19 guidance from the Oregon Health Authority, which can change. Please check back for the latest information and call our office if you have any questions before your visit. Check in 15 minutes early and bring your insurance card and photo ID. Here are a few other important reminders:
We are taking every step we can to keep our staff, providers and patients healthy, including limiting the people in our office to only those necessary. We understand that everyone’s circumstance is different—and if you believe you need someone with you for emotional support, we can accommodate up to one healthy adult support person at your visit.
Everyone will be screened for symptoms of COVID-19 prior to entering our office. Symptoms include: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea. If you have symptoms, we will make arrangements to care for you safely—which may mean rescheduling your visit. We are very sorry, but we cannot allow support people or children with symptoms in our offices.
Facemasks are required for all people age 5 and older at all times in our buildings. Please wear a facemask to your visit that fits well and covers your mouth and nose entirely. If your mask is uncomfortable or you feel like you can’t wear it properly for the duration of your visit, ask our staff for a new one.
Masks with air vents or wearing face shields alone do not contain the smallest particles that you exhale when you breathe. If you arrive wearing only a face shield or your mask has vents, we will give you a disposable mask to wear. You can use this together with your face shield or you can wear it over the top of your vented mask, if you wish.
We offer COVID-19 testing at all WHA locations for non-symptomatic patients prior to ultrasound appointments and office procedures (optional) and prior to in-office surgery and scheduled hospital procedures (required). We also offer testing to all pregnant patients at 37 weeks gestation prior to anticipated delivery. For patients with symptoms or illness or a known exposure to someone with COVID-19, drive-up testing is available at our Peterkort office near Providence St. Vincent Medical Center in southwest Portland.
If you’re pregnant and want to begin care at WHA–or need to schedule an appointment during your pregnancy, call us! Find a provider and location here.
This will allow our teams to check whether your plan may require a referral for the care you need or to prepare benefits information to share with you at your visit. If you do not enter insurance information when scheduling, you may be asked to pay a $200-$500 deposit before receiving service.