Language Access & Non-discrimination

Every person deserves access to the care and knowledge they need to lead a full and healthy life. Here's how we deliver.

Non-discrimination notice

WHA complies with applicable federal and state civil rights laws and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity and expression, age, marital status, national origin, insurance status, citizenship status or physical or mental disability.

  • We provide free aid and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
  • We provide free language services to people whose primary language is not English, such as qualified interpreters or information written in other languages.
  • If you need assistance accessing these services, please let any of our staff know or contact WHA’s Civil Rights Coordinator (contact information listed below)

If you believe that WHA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

WHA’s Civil Rights Coordinator

  • Phone: (503) 601-3615
  • Address: 7650 SW Beveland Street, Suite 200,
    Portland, OR 97223
  • Fax: (503) 646-1683

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

  • Phone: 1 (800) 368-1019, 800-537-7697 (TDD)
  • Address: 200 Independence Avenue, SW Room 509F, HHH Building
    Washington D.C. 20201

Complaint forms are available at http://www.hhs.gov.ocr/office/file/index.html

Language assistance

English – ATTENTION: Language assistance services, free of charge, are available to all patients.

Español (Spanish)  ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Tiếng Việt (Vietnamese) CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。

Русский (Russian) ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

한국어 (Korean) 주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

Українська (Ukrainian) УВАГА!  Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки.

日本語 (Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。

العربية (Arabic)

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. 

Română (Romanian) ICITONDERWA:  Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu.

ខ្មែរ (Cambodian)  ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។

Oroomiffa (Oromo / Cushite)  XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.

Deutsch (German) ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.

فارسی (Farsi)

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 503-734-3800  تماس بگیرید.

Français (French)  ATTENTION :  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.

 ภาษาไทย (Thai) เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี

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