Privacy & Security

At WHA, we are committed to safeguarding the privacy and the security of your personal health information. Our clinicians and staff are vigilant about protecting your personal information. When you pay online, your credit card information is transferred over a secure internet connection and is only used for the purposes of making payments that are authorized by you. Our practices are compliant with the Health Information Portability and Accountability Act (HIPAA), as well as newer legislation, such as the Health Information Technology for Economic and Clinical Health (HITECH) provisions of the American Recovery and Reinvestment Act.

We use an electronic medical record to improve the efficiency and quality of your care and to increase the security of your personal information. An active Information Security Committee meets regularly to ensure that our practices comply with both the letter and intent of regulations governing health information security.

For specific details on our privacy practices, please review our Notice of Privacy Practices. Read more about the privacy of your health information at the U.S. Department of Health & Human Services.

Resources

Medical Records Release Form

If you would like to transfer your records to provider outside of WHA, download and complete this form. If you have a MyHealth account, you can also request your records there.

Medical Record Amendment Request

If you think the information in your medical or billing record is incorrect, you can request a change, or amendment, to your record using this form.

Check Accepted
Insurance

If you’re pregnant and want to begin care at WHA–or need to schedule an appointment during your pregnancy, call us! Find a provider and location here.

Please have your insurance information handy before you begin scheduling.

This will allow our teams to check whether your plan may require a referral for the care you need or to prepare benefits information to share with you at your visit. If you do not enter insurance information when scheduling, you may be asked to pay a $200-$500 deposit before receiving service.